For Parents and Families

A variety of resources and information is available to help you guide your student through her or his first year at Mercer!  Please utilize these campus resources, as well as the services provided by the Office of Academic and Advising Services, to aid in your student's transition to Mercer.

Student Services and Resources

Academic and Advising Services>> | (p) 478.301.2078
academicservices@mercer.edu
The Office of Academic and Advising Services (AAS) promotes the educational success of students through a variety of support programs focused on academic advising, new student transition programs and curriculum, pre-health professions and pre-graduate programs, and recognition of academic excellence.


Academic Resource Center>> | (p) 478.301.2669
The Academic Resource Center (ARC) provides tutoring, supplemental instruction, and other programs to boost students' academic success. ARC also conducts workshops throughout the year on a variety of study skills topics and houses an ergonomic computer lab.


Mercer University Admissions>> | (p) 478.301.2650
admissions@mercer.edu
Mercer University Admissions handles all inquiries regarding undergraduate admissions including admissions requirements, transfer/AP credit, and campus tours.


ACCESS and Accommodation>> | (p) 478.301.2778
The ACCESS and Accommodation Office seeks to foster a sense of empowerment in students with diverse medical conditions by educating them about the ADAAA and their responsibilities, encouraging them to engage in healthy behaviors, critical thinking and self-advocacy, and supporting them in being successful students.


Athletics>> | (p) 478.301.2994
The Athletics Department oversees Mercer University athletics as part of the NCAA, Southern Conference, and University.


Auxiliary Services>> | (p) 478.301.2741
Auxiliary Services oversees microfridges, laundry services, copy services, and meal plans. The department also administers the campus mail services, Bear Card system, and campus bookstore.


Office of the Bursar>> | (p) 478.301.1111
bursar@mercer.edu
The Office of the Bursar receives student tuition payments, can answer questions regarding student accounts, and houses the Student Bank where students can have checks cashed.


Barnes & Noble Bookstore at Mercer University>> | (p) 478.301.2945
Located in Mercer Village, the Mercer University Bookstore stocks textbooks, apparel, gifts and accessories, and supplies and electronics for Mercer students. Reference the website for their textbook price matching program.


Campus Life>> | (p) 478.301.2868
campuslife@mercer.edu
Campus Life engages students, faculty, and staff with co-curricular activities. Campus Life also coordinates QuadWorks and Fraternity and Sorority Programs.


Center for Career and Professional Development>> | (p) 478.301.2863
The Center for Career and Professional Development (CCPD) prepares students to succeed in work and life by providing customized, innovative, and comprehensive career resources.


CORE Management Health Insurance>> | (p) 478.741.3521
studentplan@corehealthbenefits.com
CORE Management manages the Mercer student health insurance. Due to the continued need for all students to have adequate health care coverage, Mercer University requires students enrolled in 3+ hours to provide proof of health insurance coverage each semester. Student accounts are automatically assessed a premium each semester for the Mercer University Student Health Insurance. Those students who already have health care coverage through other sources may have this charge removed from their account by submitting a health insurance waiver to CORE Management.


Counseling and Psychological Services>> | (p) 478.301.2862
Counseling and Pyschological Services (CAPS) offers counseling to all currently enrolled Mercer students at no fee and assists with the college transition, relationship management, stress management, drug and alcohol abuse, and other emotional and mental health challenges while in college.


Dining Services>> | (p) 478.301.2925
Dining Services offers a variety of meal plan and menu options in dining centers and through other food venues, such as Chick-fil-A, Panda Express, Einstein Bros. Bagels, Which Wich, and coffee from Brewed Awakenings.


Fraternity and Sorority Programs>> | (p) 478.301.2868
greeklife@mercer.edu
Fraternity and Sorority Programs includes Interfraternity Council, National Pan Hellenic Council, Panhellenic Council, and National Multicultural Greek Councils and focuses on enhancing the educational experience of all students through cultural, educational and social programming, leadership development, and volunteerism.


Office of Financial Planning>> | (p) 478.301.2670
maconracfinaid@mercer.edu
The Office of Student Financial Planning assists students and their families through the process of selecting, applying for, and receiving financial aid.


Office of Housing and Residence Life>> | (p) 478.301.2687
housing.macon@mercer.edu
Residence Life answers any questions regarding student accommodations and assignments, roommate selection, and special housing needs.


Information Technology Helpdesk>> | (p) 478.301.7000
helpdesk@mercer.edu
Information Technology (IT) supports, develops, and maintains the IT environment. Mercer IT assists with wired/wireless network access, computer recommendations, problem evaluation, and e-mail access.


Mercer on Mission>> | (p) 478.301.2992
merceronmission@mercer.edu
Each year, Religious Life coordinates faculty-led Mercer on Mission service-learning experiences across the globe for students to engage in hands-on learning while earning college-level credit and making a difference through their project.


Mercer Police>> | (p) 478.301.2970
mercerpolice@mercer.edu
Mercer Police enforces parking regulations, responds to emergencies, and maintains overall campus safety and security.


Military Benefits>> | (p) 478.301.2683
Mercer University is dedicated to supporting the educational success of our servicemen and women, veterans and their families as they utilize VA educational benefits to assist in their Mercer education.


Orientation>> | (p) 478.301.4300
orientation@mercer.edu
New Student Programs offers new students and their families information on academic policies and procedures, campus resources, and services through a comprehensive orientation program designed to ease the transition from high school to college or from another institution to Mercer University.


Office of the Registrar>> | (p) 478.301.2680
registrar@mercer.edu
The Registrar's Office publishes the yearly University calendar of important dates, as well as the University Catalog that outlines the academic responsibilities and policies for the six undergraduate colleges/schools to ensure degree completion. Additionally, the Registrar's Office publishes the semesterly course offerings, assists with enrollment and registration, and evaluates transfer, dual-enrollment, AP, IP, and CLEP transcripts to determine Mercer equivalencies. 


Religious Life>> | (p) 478.301.2992
Religious Life offers opportunities for worship, fellowship, and service to students of any denomination, as well as maintains a directory of worship centers in Macon to help students select a local church home.


Student Health Center>> | (p) 478.301.2696
shcmacon@mercer.edu
The Student Health Center (SHC) provides health services for all Mercer students, regardless of insurance coverage, related to acute illnesses and injuries, allergy injections, immunizations, women’s health, and health education.


Student Loans>> | (p) 478.301.2407
studentloanoffice@mercer.edu
The Student Loan Office produces, receives, and executes promissory notes, informs students of regulations and their obligations, and maintains and collects student loan accounts.


Office of Student Success>> | (p) 478.301.2655
studentsuccess@mercer.edu
The Office for Student Success assists students throughout their educational progression toward graduation by connecting them with the appropriate offices, departments, and people when they need help and aren't sure where to start, utilizing Starfish software to help track student progress, and receiving suggestions and feedback to improve the Mercer experience.